Course Curriculum

  • 01

    Sales Contact Strategies

    • Capturing Customer Name and Phone Number

    • Asking for an Email Address

    • Asking for a Second Number

    • Using Text to Increase Customer Engagement

    • Effective Sales Messaging

    • Knowledge Check

  • 02

    Sales Appointment Strategies

    • Now and Same Day Appointments

    • Solid vs. Soft Appointments

    • Using Questions to Funnel the Appointment

    • Written Appointment Confirmation

    • Using an Appointment Confirmation Process

    • Knowledge Check

  • 03

    Sales Customer Follow-Up Activity

    • Unappointed Sales Leads

    • Missed Appointment Sales Leads

    • Unsold Sales Leads

    • Knowledge Check

  • 04

    Course Completion Test

    • Intermediate Sales Skills

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