Course Curriculum
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01
Phone Customer Experience for Sales
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Sales Phone Assessment
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Greeting Best Practices for Sales Customers
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Call Transfer Best Practices for Sales Customers
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Creating a Consistent Sales Phone Experience
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Knowledge Check
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02
Internet Customer Experience for Sales
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Sales Internet Self-Assessment
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VIP Sales Internet Customer Experience
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Knowledge Check
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03
Dealership Customer Experience
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Sales Dealership Self-Assessment
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VIP Showroom Customer Experience
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Reverse TO
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Sales Appointment Show Process
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Knowledge Check
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